A new survey sponsored by Carl Marks Advisors reveals that middle market retail and consumer packaged goods executives have a high level of optimism as we approach 2024, with few anticipating a recession. Meanwhile, AI-powered logistics, forecasting, marketing and partnerships are among the strategic priorities driving the agenda for the year ahead.
Which of the following best describes your expectations for sales growth in 2024 compared to 2023?
Retailers are optimistic heading into 2024, with nearly 90% of survey respondents expecting their sales to remain the same or increase in 2024.
(Note: 90% is the combined statistic from the two starred responses above)
What, if any, primary actions are you planning to take to evolve your supply chain in the coming year? (Select up to three)
Most retailers plan on investing in their supply chain in 2024.
Off the back of your success in 2023, what areas, if any, will be your primary focus of investment around AI in 2024? (Select up to three)
Artificial intelligence will play an increasingly important role in retail and CPG, from marketing to financial forecasting to customer experience.
In what areas, if any, are you most focused on investing in to enhance customer experiences? (Select up to three)
Retailers are prioritizing simple and efficient transaction processes and payment options to enhance the experience of their customers.